Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hot Shop Deals (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hotshopdeals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@hotshopdeals.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@hotshopdeals.com
Good quality, but with the size did not guess, came very large, have to kill or give mom))) I will order two more sizes smaller.
Pretty good quality for the price. Comfortable. Size correctly
Good bras, quality, material, seams-everything is fine and the price is excellent. In local shops costs 3-4 times more expensive.
An error in the size but the store refunded me
I ordered 3 designs, all perfect, perfect size and good quality
The product was very good,it sized me perfectly, but the foam insides moves around a lot and I was forced to take it out because it disfigured the shape of my nipple, it's difficult to breastfeed because of the cross lace......I know I'll enjoy it once in through breastfeeding because it's a really great and durable bra.
The goods did not receive unfortunately, but the store returned the money for which many thanks.
Took XXXL and are large מאד fabric comfortable but not had comfortable and held the maybe because the scale large שלקחתי
Thank you for the goods! Delivery-21 days, XL sat well at 85 V
Description was fine but quality is Prut, very flabby fabric.
Excellent seams, Zipper protection fabric does not hurt the skin. Measures of guidance in cm were perfect for my body. Recommend.
It is very cute, I ordered 2 sizes larger than I would wear normally in USA size. It fit well. I'm not sure of the purpose of the lace straps with the hooks in the front? It was hard to close them properly and I'm not sure the benefit of them? The lace looks cute but they could have put lace on it without the silly hooks. Color is perfect, shipping was quick.
The quality is excellent. But I was wrong with the size (presses in the circumference a little). I looked on the dimensional grid. My size was almost at the border between the two sizes. Next time I'll take more. And so looks otpad. For sports-the most it.
Good quality product. The only negative, on the OG 112-XXXL was not in size. The straps are long, and in the girth of the chest tried to wink in the armpits :) in general, the goods are good and the delivery is lightning-fast.
Beautiful and perfect size as always
It was a little loose, but it was exactly like the description! The shipping was super fast! I didn't realize it got here so soon.
Amazing product! I was afraid the cups will be too tight but PERFECT. Thank you so much, will buy another again.
I'm very satisfied
good article quick delivery
Good size. Very fast delivery. Much cheaper than in France
Nice
Not an actual sports bra, but the description is accurate otherwise. Would say size chart is accurate. Does not offer any real support for sport performance.
Recommend product, firmly made and with good material
On the opg 67 cm, og 85 cm took l, just right. Beige and black spools, the material is different, similar to the t-shirt, but synthetics, and blue and pink is quite different material, more glossy, do not spools
Ordered 04.08.19, arrived only 02.10, for some reason this order was very long, but the main thing that came! Everything is as always good!
parfait
Very nice, feels tough, stretches and grinds well, as in the photo, he arrived in a month!! I'm very happy, attentive salesman
Very beautiful! Advice the store arrived very quickly!
Only an almoadilla is defective
The description is accurate but does not do the expected function. Comfortable but does not push up
Item was great but to small. I order a 2xl and that was 2 sizes bigger. But it fit my friend.
Köszönöm☺️ ️
The fabric is incredibly soft and comfortable. Only in front, once closed, it looks a bit messy. It takes some time to adjust, but does not look as good as in the advertisement. For the price, though, i am very happy
After partial mastectomy breast long looked for a portable bra. I got him found!! Wide Band under my scar making it not press on the sutures.
The volume of 85 is normal. But, if you fasten the lace in front, not much tugovato becomes. I'll clean them up.
Unfortunately for me too small further it seemed eenvredelijk product. But for a large bosom from size D not suitable.
Fast shipping excellent quality this is my 2nd order
Item well received. Thank you supplier. Will use later and give additional feedback.
I am glad, nice color, good size Reduces the bust.
Very happy with my purchase good quality very good maintenance I recommend. I'll recommend another one. Thanks to the store
The ‘F’ color is more of a gold, I was wanting a cream or beige.
Good product, comfortable to wear, pretty. Living remote area the package took time to arrive, but the store was reassuring, very commercial and communicating. Thank you!
same as description... recommended
Good bra. For my classic 75 C I took L, fits perfect.
Very Very fast shipping:)
arrived quickly but not suitable for me.gives very little support to a mature bust.fabric thin
Came quickly! Thank you! Girls take! i recommend! I came with a marriage, took it to the studio! The store compensated, for which a special thank you!!!
Great, my wife is very satisfied, just a little too big, but it is no big problem.
Though they look great but they are really for small cup sizes. It doesn’t provide any support. Item was described well and the fabric is very soft.
Super quality, these my first order on ali express, but these not the last.
Very soft and cute. They took a little while.
Great, thank you. I liked it very much. Excellent execution of the product. Development to your store.
Fast shipping. Not great support for large chested ladies. But good for nighttime.
The bra is normal but on the sides of the fastener stand out if you wear a t-shirt tight otherwise normally thanks to the store